Privacy Policy
TU AESTHETICA LTD ("we," "us," or "our"), located at 16 College Way, Horspath, Oxford, England, OX33 1SQ operates the website at liveoimotionir.world. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or place an order for Renewix Elemental.
1. Information We Collect
Information you provide: When you submit an order form, we collect your full name and phone number. When you use the contact form, we collect your name, email address, and message content. We do not collect payment card data through our website - payment is collected by the courier at the point of delivery.
Automatically collected information: When you visit our website, we may automatically collect certain technical data such as your IP address, browser type, device type, pages visited, and the date and time of your visit. This information is collected via cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to: process and confirm your order by phone; deliver your order; respond to customer service inquiries; improve our website and services; comply with legal obligations; and, where you have given consent, to show you relevant advertising through third-party platforms.
3. Legal Basis for Processing (GDPR Article 6)
Where GDPR applies to processing (for example, for visitors from the European Economic Area), we process your data on the following bases: (a) performance of a contract - to fulfill your order; (b) consent - for analytics and marketing cookies; (c) legitimate interests - to improve our website and prevent fraud; (d) legal obligation - to comply with applicable laws.
4. Sharing and Disclosure
We do not sell your personal data. We may share your information with: courier and logistics partners for the purpose of delivering your order; technology service providers who operate our website infrastructure; advertising platforms (Google) where you have consented to marketing cookies. All third-party processors are required to handle your data securely and only for the purpose for which it was shared.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data: the right to access the data we hold about you; the right to correct inaccurate data; the right to request deletion of your data; the right to restrict or object to processing; the right to data portability; the right to withdraw consent at any time (without affecting the lawfulness of prior processing). To exercise any of these rights, contact us at [email protected]. If you believe your rights have not been respected, you have the right to lodge a complaint with the Federal Trade Commission (FTC) at ftc.gov, or with the relevant supervisory authority in your jurisdiction.
7. International Data Transfers
Your data is stored and processed in the United States. If you are located outside the US, please be aware that data protection laws in the US may differ from those in your country. Where required by law, we apply appropriate safeguards for international transfers.
8. Retention
We retain order-related personal data for as long as necessary to fulfill the order and comply with legal obligations (typically up to 5 years for tax and accounting purposes). Contact form data is retained for up to 12 months. You may request earlier deletion at any time.
9. Children's Privacy
Our website and products are intended for adults. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has provided us with their data, please contact us and we will delete it promptly.
10. Third-Party Services
Our website uses the following third-party services, which may place cookies or collect data: Google Ads Conversion Tracking (tracks order-form submissions as conversions); Google Analytics (analyzes how visitors interact with the site); Google Maps (embedded map on the Contact page). Each service is governed by Google's Privacy Policy at policies.google.com/privacy. You can manage your consent for these services through our Cookie Settings panel.
11. Cookies
We use cookies as described in our Cookie Policy. You can manage your preferences at any time using the Cookie Settings button in the banner at the bottom of each page.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the site after an update constitutes acceptance of the revised policy.
13. Contact
For privacy-related questions or to exercise your rights:
TU AESTHETICA LTD
16 College Way, Horspath, Oxford, England, OX33 1SQ
Email: [email protected]
Phone: +1-512-847-3091